Hospital & Laboratory Management System in Karnataka

“Connecting Diverse Healthcare Operations Through One Platform”

BackBone provides integrated healthcare management software across Karnataka, including Hospital Management System (HMS), Clinic Management Software, Laboratory Information Management System (LIMS), Pharmacy Management Software, and EMR/EHR. It connects patient registration, appointments, clinical care, diagnostics, billing, pharmacy, and administration through one platform, with digital healthcare capabilities including AVA, BI dashboards, KIOSK systems, and QR services.

25+

Integrated Modules

200+

Healthcare Organizations Served

7+

Countries Served

HIPAA & HL7

Compliant

AVA

AI-Powered

Built-In

BI Dashboard

Mobile & Web

Access

Complete BackBone Hospital Management System Modules

BackBone Front Office

Handles OP/IP, emergency and daycare registration with UHID search, appointment conversion, patient photo/ID capture, referral details, VIP/MLC tagging, barcode support, consultation tariffs, concessions, deposits, outstanding and registration reports.

Appointment Scheduling for Hospital Management System
BackBone Online Doctor Appointment

Manages doctor-wise slots, token generation, online/telephone/walk-in appointments, slot blocking, cancellations, rescheduling and queue handling. Supports appointment-to-registration conversion, SMS notifications, doctor-wise appointment reports and OT scheduling.

BackBone Patient Feedback

Collects OP/IP patient feedback through the Patient Portal and QR-based workflows. Supports department-specific feedback, post-discharge feedback links, digital submission and centralized feedback records for monitoring patient experience across hospital services.

BackBone OP Billing

Processes outpatient service billing with deposits, concessions, refunds, outstanding payments, package billing and multiple payment modes. Supports barcode billing, configurable tariffs, consultation pricing, cost estimates and automatic service posting from EMR.

BackBone IP Billing

Handles inpatient billing throughout admission, including room charges, services, packages, deposits, concessions, credit limits and final settlement. Supports automatic charge posting, bed-wise tariffs, OT/doctor charges, pending-service controls and deposit refund processing.

BackBone Insurance Management

Manages TPA, corporate and government scheme billing with separate tariffs, service codes and authorization workflows. Supports IP/OP pre-authorization, enhancements, document uploads, claim processing, approval tracking and TPA-wise outstanding and MIS reports.

BackBone Doctor Fee Accounting

Calculates doctor fees and incentives using configured percentage or fixed-amount rules. Supports deductions, TDS, guaranteed payments, service-wise and doctor-wise calculations, approval workflows, payment periods, bank details and doctor revenue/settlement reports.

BackBone Laboratory Management

Manages laboratory investigations from order and specimen collection to result verification and reporting. Supports barcode-based samples, STAT tests, result templates, analyzer integration, delta checks, digital signatures, amendments, TAT tracking, reagent usage and patient-history reports.

BackBone Radiology

Handles radiology requests, scheduling, reporting and result approval with STAT priority, equipment tagging, reporting templates, barcode requests and digital signatures. PACS integration enables image access through EMR, while TAT and patient-history reports support diagnostic monitoring.

BackBone Cardiology

Manages cardiology requests, scheduling, result entry and verification using configurable cardiologist templates. Supports STAT requests, equipment tagging, barcode identification, impressions, digital signatures, cancellation controls, patient history and TAT-based reporting.

BackBone Medical Records – ICD Integration

Manages medical records with ICD-based diagnosis and procedure coding, file tracking, barcode/RFID identification, rack allocation and record movement. Supports OP/IP file requests, checklist verification, missing-file tracking, digital scanning and DMR integration.

BackBone EMR – Physician Desktop

Provides doctors with patient history, diagnoses, investigations, prescriptions, notes and ICD information in one clinical workspace. Supports configurable templates, digital signatures, order sets, STAT requests, MAR, cross-consultation, virtual consultation and clinical documentation.

BackBone OP Pharmacy Management

Handles OP prescriptions, billing and dispensing with multi-store support, barcode scanning, batch/expiry selection, brand/generic medicines, taxes and discounts. Supports EMR prescriptions, returns, cancellations, purchase orders, GRN, stock transfers and pharmacy reports.

BackBone IP Pharmacy Management

Processes inpatient medication requests from Ward and EMR with store selection, dosage, frequency and start-time controls. Supports MAR workflows, issued-drug tracking, batch/expiry management, returns, discharge medication changes and integration with ward and billing.

BackBone Ward & Bed Management

Provides ward-wise patient and bed dashboards with admission, allocation, transfer and occupancy tracking. Supports clinical orders, STAT requests, MAR, vitals, nurse notes, patient transfers, wheelchair requests, discharge controls, incident records and digitally signed discharge summaries.

BackBone Operation Theatre

Manages OT scheduling, PAC, surgery workflows, operation records, anesthesia documentation and resource allocation. Supports surgeon validation, pre/post-operative checklists, RFID-based timing, surgeon/anesthetist records, equipment tracking, OT charges and automatic doctor-fee posting.

BackBone Inventory Management

Controls hospital procurement, stock, transfers, issues and consumption with item, supplier, batch/serial and GST configuration. Supports purchase indents, POs, GRNs, returns, stock adjustments, inter-store transfers, replenishment levels, consignment stock and Tally integration.

BackBone Asset Management

Maintains asset records with unique asset numbers, location, department, custodian and purchase details. Supports sub-assets, AMC, preventive maintenance, repair requests, gate passes, insurance claims, condemnation, resale and complete asset maintenance history.

BackBone HRMS

Manages employee records, departments, shifts, attendance, leave, rosters, salary structures and payroll. Supports employee documents, statutory details, biometric attendance, allowances, deductions, contract/monthly salary processing and employee, attendance, leave and payroll reports.

BackBone Issue Tracker

Provides a centralized workflow to record hospital operational issues, assign responsibilities and monitor resolution status. Issues can be tracked across departments with ownership and progress visibility, helping teams maintain a structured record of operational concerns and their resolution..

BackBone MIS Reports

Provides management dashboards covering OP/IP volumes, occupancy, billing collections, pharmacy, inventory, laboratory TAT, OT utilization, ward discharge and HR metrics. Supports real-time data, KPI tracking, visualization, cross-module analytics, filters and multi-centre monitoring.

BackBone Medical Records (MRD)

Controls physical medical-record movement between wards and MRD using UHID, barcode/RFID and rack tracking. Supports file requests, checklist verification, missing-file remarks, diagnosis/procedure coding, file status tracking, scanning and digital storage through DMR integration.

BackBone CSSD

Manages sterile-supply workflows including kit creation, sterilization, autoclaving, reprocessing, sterile-store movement, issue and returns. Supports equipment parameters, approval workflows, reusable-item processing, set assembly/breakdown, condemnation and integration with Ward, OT, Inventory and Asset modules.

BackBone Dietary

Manages patient diet planning through diet items, calorie tagging, diet groups and fixed menus. Supports ward requests, priority marking, diet changes, approvals, complementary diets, automatic menu posting, barcode labels, billing, returns, counselling workflows and diet-related reports.

BackBone Canteen

Manages hospital canteen inventory, food preparation, billing and daily production. Supports multiple stores, GRN, supplier returns, preparation targets, stock adjustments, employee billing, KOT generation, token printing, package billing, payment modes, transfers and canteen inventory reports.

BackBone Master Health Checkup

Manages package-based health checkup workflows from appointment and registration through billing and investigations. Supports configurable packages, service inclusions, doctor assignment, MHC numbers, patient-type pricing, automatic OP billing integration, Laboratory/Diagnostic orders and package status reporting.

BackBone Physiotherapy

Manages OP and IP physiotherapy service requests, scheduling and completion. Supports configurable services, Ward and Billing integration, approval-based cancellations, predefined recurring IP services, request status tracking and reports covering completed, pending and cancelled physiotherapy services.

BackBone Blood Bank

Manages donor registration, screening, blood collection, component processing, inventory, cross-matching, issue and transfusion workflows. Supports donor history, barcode labels, blood-component requests, expiry tracking, returns, discarded units, apheresis, analyzer integration and blood-bank reports.

BackBone Dialysis Module

Manages dialysis patient records, recurring and rescheduled sessions, treatment documentation, laboratory information and treatment history. Supports real-time treatment-data capture from dialysis equipment, billing and insurance workflows, critical-condition alerts, missed-appointment notifications and dialysis reports.

Healthcare Organizations We Serve Across Karnataka

Karnataka’s healthcare sector requires connected solutions that can support diverse operational needs across clinical care, diagnostics, administration, and patient services. BackBone helps organizations streamline workflows and coordinate essential healthcare operations through one integrated platform.

Multi-Specialty Hospitals

Manage multiple specialties, inpatient services, diagnostics, pharmacy, billing, insurance, and administration through one connected platform.

Specialty Hospitals

Support focused clinical services with connected patient records, appointments, diagnostics, pharmacy, and billing management.

Medical Colleges & Teaching Hospitals

Connect patient care, clinical departments, medical records, diagnostics, and hospital administration through an integrated system.

Diagnostic Laboratories

Manage sample collection, laboratory processing, equipment integration, result reporting, and patient information through connected systems.

Clinics & Polyclinics

Simplify appointments, consultations, patient records, prescriptions, billing, and follow-up services through integrated clinic management.

Pharmacies & Pharmacy Networks

Manage prescriptions, medicine inventory, procurement, dispensing, and billing across retail, hospital, and pharmacy network operations.

Complete Clinical Workspace for Better Clinical Decisions

BackBone connects healthcare teams with the information and workflows they need to work efficiently.

  • Administrators: Manage operations, resources, and reports.

  • Doctors: Access patient and clinical information.

  • Care Teams: Coordinate ward and inpatient workflows.

  • Laboratories: Manage samples, testing, and results.

  • Pharmacy Teams: Manage prescriptions, inventory, and dispensing.

  • Patients: Enjoy smoother appointments and services.


Turning Healthcare Data into Actionable Insights

BackBone brings operational data together to support informed healthcare decisions.

  • Operational Performance: Monitor hospital activities and understand overall operational performance

  • Management Reporting: Access structured MIS reports for informed management planning.

  • Business Intelligence: Use BI dashboards for clearer healthcare data analysis.

  • Departmental Coordination: Gain visibility across key hospital departments and activities.

  • Resource Planning: Support effective planning for hospital resources and services.


Better Patient Experience, From First Visit to Follow-Up

BackBone connects key patient services to create a smoother healthcare journey.

  • Easy Appointments: Simplify appointment scheduling.

  • Connected Care: Link consultations, records, and diagnostics.

  • Faster Services: Connect pharmacy and billing workflows.

  • Digital Access: Make patient services more convenient.

  • Patient Feedback: Capture feedback and improve experiences.

Support effective planning for hospital resources and services.

Customizable Healthcare Management

BackBone can be adapted to different hospital departments, healthcare services, and organizational structures, allowing teams to configure workflows according to their operational requirements.

Mobile & Web Accessibility

Give authorized healthcare teams access to relevant information and supported workflows through mobile and web platforms, extending digital access beyond fixed workstations.

Seamless System Integration

Connect BackBone with supported laboratory equipment, PACS, DICOM, payment gateways, biometric systems, and other third-party technologies to facilitate information exchange.

Business Intelligence & MIS Reporting

Choose cloud or on-premises deployment based on your organization's infrastructure, IT environment, and operational requirements.

Flexible Deployment Options

Choose cloud or on-premises deployment based on your organization's infrastructure, operational requirements, and IT environment.

Scalable Healthcare Operations

Support changing organizational requirements as healthcare operations expand across departments, services, users, and facilities, while maintaining connected workflows and information.

Empowering Healthcare with Trusted Digital Solutions
Ushahkal Abhinav Institute of Medical Sciences (UAIMS) Ushahkal Abhinav Institute of Medical Sciences (UAIMS) Sangli, Maharashtra
Vadamalayan Hospitals Vadamalayan Hospitals Madurai & Dindigul, Tamil Nadu.
Frontier Lifeline Hospital Frontier Lifeline Hospital Chennai
SIMS Hospital SIMS Hospital Vadapalani, Chennai
Meenakshi Mission Hospital and Research Centre Meenakshi Mission Hospital and Research Centre Madurai, Tamil Nadu
Caritas College of Nursing Caritas College of Nursing Kottayam, Kerala
GEM Hospital GEM Hospital Chennai, Tamil Nadu
Kovai Medical Center and Hospital (KMCH) Kovai Medical Center and Hospital (KMCH) Coimbatore, Tamil Nadu
Medya Diagnostic Center (MDC) Medya Diagnostic Center (MDC) Iraq (multi-unit)
Shifa hospital Shifa hospital Oman
Apollo KH Hospital Apollo KH Hospital Ranipet

Standards & Certifications, Security & Healthcare Compliance

Security Features:

  • Role Based Access Control (RBAC)
  • End to End Data Encryption
  • Cloud & On-Premises Security
  • Backup & Disaster Recovery
  • Secure healthcare data management
  • Audit trails

Healthcare Standards & Integrations

  • DICOMDICOM
  • SNOMED CTSNOMED CT
  • ICD-10ICD-10
  • HL7 InternationalHL7 International
  • HIPAA CompliantHIPAA Compliant
  • Ayushman Bharat Digital Mission (M1, M2 & M3)Ayushman Bharat Digital Mission (M1, M2 & M3)
  • SOC 1 Type 1SOC 1 Type 1
  • SOC 1 Type 2SOC 1 Type 2

What Our Healthcare Clients Say About BackBone

Aosta’s BackBone HIS is very comfortable to use and operate. We found many insightful tools in BackBone and departments like Finance, Front office, Lab and Pharmacy found the system to be very user friendly.

Dr Sivakumaran
COO, Kovai Medical Center & Hospital

Hayat Hospital has implemented BACKBONE in August 2019. The implementation of the software was carried out smoothly by the team. We appreciate the effort put in by the team.

Bibhujit Rajkhowap
Asst Manager, Hayat Hospital
View Original Source

This is to inform that we have been using Aosta's BackBone HMIS software for our hospital and lab management for the past four years successfully. The product is found to be good and we found the system to be effective and efficient in handling patient detailed process.

Rajesh Karkera
Deputy Director, IT, Yenepoya University
View Original Source

We appreciate the software you have provided to us. We are happy with the system and able to visualize everything through your efficient system. We wish you every success...

Sr. Cletus
Director, St. Joseph's General Hospital
View Original Source

BackBone Healthcare Software Across Karnataka

BackBone supports healthcare organizations across Karnataka's key healthcare areas, helping hospitals, clinics, laboratories, pharmacies, and medical colleges manage connected digital workflows.

Western Karnataka
Coastal Karnataka
Central Karnataka
Northern Karnataka
  • Bangalore
  • Ramanagara
  • Kolar
  • Chikkaballapur
  • Tumakuru
  • Mysore
  • Mandya
  • Hassan
  • Kodagu
  • Chamarajanagar
  • Chikkamagaluru
  • Mangalore
  • Dakshina Kannada
  • Udupi
  • Uttara Kannada
  • Shivamogga
  • Davanagere
  • Chitradurga
  • Haveri
  • Gadag
  • Belagavi
  • Bagalkot
  • Vijayapura
  • Ballari
  • Koppal
  • Raichur
  • Yadgir
  • Kalaburagi
  • Bidar

Schedule a Free BackBone Healthcare Software Demo

Discuss your current healthcare operations and software requirements with our team to understand how BackBone can fit your organization's needs and priorities.

Common Questions About Healthcare Software in Karnataka

A comprehensive HMS should cover key areas such as patient and front-office management, billing and insurance, clinical and diagnostic services, pharmacy, inpatient care, administration, reporting, and specialized healthcare workflows.

Yes. BackBone supports hospital workflows through OPD and IPD billing, ward and bed management, operation theatre management, medical records, pharmacy, and other connected hospital functions.

BackBone supports appointment management through its mobile applications, while KIOSK systems support appointment check-in and patient queue management for hospitals and clinics across Karnataka.

BackBone supports IP and OP patient services, providing access to appointments, medical records, prescriptions, test results, and other relevant patient information through digital services.

BackBone can be evaluated for existing Karnataka healthcare operations based on current systems, workflows, and requirements, with migration needs discussed during implementation planning with our team.

Yes. BackBone provides healthcare software for hospitals, clinics, laboratories, pharmacies, and medical colleges across Mangaluru, Udupi, Kundapura, and Karwar, supporting different healthcare organizations according to their operational requirements.

BackBone protects healthcare data through role-based access, end-to-end encryption, audit trails, secure data management, and cloud or on-premises security with backup and disaster recovery.

The supplied source confirms that implementation and support are part of the broader evaluation criteria, but it does not specify the exact training program or post-implementation support model. Our team will confirm these details.

Yes. BackBone supports multi-location management with centralized information and connected workflows, making it suitable for healthcare organizations operating across multiple facilities.

BackBone is designed for healthcare organizations across different locations and operational environments. For specific implementation, training, data migration, and technical support arrangements in Karnataka, the requirements should be discussed with our team.

Expanding Our Healthcare Footprint

Supporting healthcare organizations across diverse regions with trusted healthcare technology and long term customer partnerships.

REGION 02

Iraq

Healthcare software solutions supporting hospitals and healthcare providers across Iraq with digital systems.
REGION 03

Middle East

Healthcare software solutions helping hospitals across the Middle East improve patient care and operations.
REGION 04

Far East

Healthcare software solutions supporting hospitals and medical organizations throughout the Far East region.
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